Operations Excellence and Support Senior Specialist SG

Requirements

• Look at areas of process improvement and automation.
• Improve the lead time, Cost savings Management of operational cost, review monthly cost and conduct variance analysis.
• Support the development of strategies and initiatives to optimise processes, leveraging technology, automation and best practices to drive continuous improvement and operational excellence/resilience.
• Align and formulate the execution plan for process simplification/automation as part of operations drive towards Straight Through Processing (STP), resiliency, nearshoring and growth.
• Coordinate with internal and external stakeholders to implement new project/ product/ process/ system/ controls, review/analyse existing processes with the objective to simplify, automate and/or eliminate.
• Establish and maintain a highly engaged working relationship with shared accountability with the respective stakeholders on operations and bank-wide programs.
• Work closely with stakeholders (i.e.
• Ensure the provision of on-going training & development, ensure that operation staff are suitably skilled and qualified for their roles and that they have effective supervision in place to mitigate any risk.